PELLA CHAMBER OF COMMERCE: IT Done Right!

By Press release submission

Mar 24, 2020

Pella Chamber of Commerce issued the following announcement on Mar. 19.

What do YouTube, Starbucks, and Pella-based company, ICE Technologies have in common?

They’re all businesses that watched trends and pivoted their focus to do something new! YouTube began as a video-based dating service, Starbucks started out selling espresso machines, and when Keith Van Donselaar and Phil Stravers began their careers in information technologies, they were selling computer equipment, software, and maintenance packages by cold-calling on prospects for different companies.

Pivoting is defined as a shift in strategy.

YouTube and Starbucks did a major shift to become something completely new. In 2003, Keith and Phil purchased ICE Technologies (who they both were working for at the time), did their research and identified that they could take their expertise, coupled with excellent customer service, and fill a niche in the healthcare industry. When a hospital’s information system experienced a glitch or heaven forbid went down, they needed a real person to respond in real-time to keep information secure and restore the system to working order. And that’s what ICE became known for…the IT company that made IT work.

Fast forward to today, ICE is pivoting again. The rapid consolidation of rural healthcare facilities in the recent past which has resulted in independent hospitals becoming fewer and fewer, ICE Technologies has wisely circled back to their initial client base with a wealth of fast-paced, think-on-your-feet kind of experience under their belt.

“There’s no off-day at a hospital. This type of urgency, knowledge, and best practices is the value we’re offering small to medium-sized businesses,” said Keegan Van Maanen, Sales & Marketing Coordinator for ICE Technologies. “We’ve been a Pella company since day one, but beginning in 2020, we’re offering our best-in-class IT solutions to Pella-area businesses.”

Their focus is to provide the best client experience and results that customers get from any company they work with. With a commitment to excellence and a team of more than 40 local support members, ICE Technologies can provide an unmatched IT service at an affordable price.

How do they do that?

“Our services don’t come out of a one-size-fits-all box,” said Keegan. “We evaluate each company’s needs and strategically design a solution to match up with their system requirements. No wasted costs. Just excellent service.”

If you’re wondering if ICE Technologies is right for your company, here are a few things to consider.

Is your computer slow?
Does it have trouble connecting or staying connected to the internet?
Does your software run slowly?
Have you experienced a malware attack?
When you do have a problem, do you have to wait for a tech to get back to you?
Is your IT contributing to your bottom line?
Do you have a technology advisor to help prevent problems?

ICE is passionate about helping small to mid-sized businesses succeed with information technology, so if you have 5 employees or up to 250 computers within your network, ICE Technologies may be the team you want in place when you have a problem. They’re getting back to business in Pella and would love to talk.

Original source can be found here.